Enabling Value-Added Business Transformation & Service Delivery

The shared services and outsourcing centers, a major pillar of the Philippine economy creating over a million jobs, are now being disrupted by Robotic Process Automation (RPA). The low-cost FTEs are no longer as compelling while RPA technologies could potentially automate 45% of all work activities.

Many companies in the Philippines have started or are about to pilot RPA to improve their own operations and provide better value for their clients in terms of reduced cycle times, lower costs, and reduced headcount requirements.

Building on the success of the RPA Asia Summit in Singapore, SSON is proud to bring you the RPA Philippines Summit, specially tailored for the Philippines market to help practitioners in Shared Services, Call Centers and Financial Institutions better understand RPA and its significant value behind all the hype.

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Key Conference Themes

Getting started with PRA pilot projects – from building a business case to vendor selection


Case studies from leading Shared Services Centers, Contact Centers, Financial Institutions and more: pitfalls, strategies & lessons learnt

Defining the right RPA governance & control framework

Preparing for large-scale, enterprise-wide RPA implementation


Free up employees from dull and repetitive work for more strategic tasks to decrease the attrition rate


Progressing to the next level of RPA: Artificial Intelligence (AI) & Machine Learning

Why Attend?

LEARN

about RPA’s current and ever-evolving capabilities and what it may offer in the years to come

UNDERSTAND

which processes can be automated and how you can harvest the maximum benefit of RPA

DISCOVER

how your peers in the Philippines and other countries have used RPA to reduce cost, improve efficiency and customer satisfaction

DETERMINE

your step-by-step blue print to pilot RPA, select vendor, manage change and risk, measure success and scale up.

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