Conference Day Two – Wednesday 21 March 2018
8:30 am - 9:00 am Morning Refreshment and Registration
9:00 am - 9:10 am Opening Remarks from the ChairpersonJohn Ysmael O. Reyes, Director, RPA Global Process Excellence Lead, Finance Optimization Team,Japanese Global Conglomerate
9:10 am - 9:50 am Developing a Secure and Compliant Governance Framework to Mitigate Risks from RPA ImplementationAlvean Lee, Director of Core Platforms Engineering,A Global Financial Services Company
A 24/7 bot works much faster than its human equivalent. However without human checking its work, there could be dramatic and catastrophic results.
· Establishing clear governance policies and controls that IT, information security and business leaders understand and can adhere to
· Developing a risk assessment and control program to ensure robotic and human error are reduced at your launch stage and thereafter
· Continuing risk monitoring after scaling up RPA projects organization-wide
9:50 am - 10:30 am Where There is Change, There is Resistance: Three Change Management Keys for Success RPA ImplementationElaine Kunkle, General Manager,Henkel Asia Pacific Services Centre
RPA can lead to a dramatic shift in the employment situation. Even after your senior management endorsed the RPA initiative, it is usually the functional teams that are reluctant to the idea of automation, which could lead to failure of the RPA project.
· Fostering a culture of trust within the company to further accelerate RPA adoption
· Making the formal case for change including organizational and cultural aspects to help employees understand the benefits of RPA, lessen fears, and provide the guidance and support to help them cope with the organizational impacts
· Building an RPA Center of Excellence to empower ownership and provide a better way of gathering, assessing, and managing the necessary RPA knowledge and capabilities
Elaine KunkleGeneral Manager
Henkel Asia Pacific Services Centre
10:30 am - 11:00 am Morning Networking & Refreshment Break
11:00 am - 12:30 pm RPA Step-by-Step Clinic Discussion Groups
The clinic is designed to give you strategies and tools to deal with your most pressing challenges. Delegates will get the opportunity to select two topics, each led by an expert, for a 40 minutes discussion. Discussion groups are deliberately kept small size of 10 people to ensure that all delegates get the opportunity to ask their most pressing questions, thereby guaranteeing a perfectly tailored experience.
RPA Step-by-Step Clinic Discussion Groups
11:00 am - 12:30 pm Roundtable A: Developing the Right Strategy to Drive Successful RPA AdoptionDebbie Oshman, IT Site Director,Chevron Manila Shared Services Center
11:00 am - 12:30 pm Roundtable E: Scaling up RPA Regionally & GloballyDavid H Friedman, Director, Robotics Process Automation,American Express
11:00 am - 12:30 pm Roundtable B: Justifying the ROI of RPA for Buy-in from Business, IT and FinanceAlvean Lee, Director of Core Platforms Engineering,A Global Financial Services Company
11:00 am - 12:30 pm Roundtable F: Establishing Governance and Building a Pipeline of RPA ProjectsEduardo B. Reley III, RPA Developer Team Lead,General Motors – Global Business Solutions
11:00 am - 12:30 pm Roundtable C: Identify and Re-engineer the Processes to Automate to Design Pilot Trial
11:00 am - 12:30 pm Roundtable G: Establishing Governance and Building a Pipeline of RPA ProjectsDan Victorre M Ruiz, Robotic Process Automation Program Manager,Merck Business Solutions Asia Inc.
Dan Victorre M RuizRobotic Process Automation Program Manager
Merck Business Solutions Asia Inc.
11:00 am - 12:30 pm Roundtable D: RPA Vendor Assessment & SelectionJason Toh, Vice President, Process Improvement,NTUC Enterprise Co-operative Limited
11:00 am - 12:30 pm Roundtable H: Applying Artificial Intelligence in your OrganizationChristoph Bergmeir, Lecturer in Data Science,Monash University
12:30 pm - 1:30 pm Networking Lunch
1:30 pm - 2:10 pm Panel Discussion: Does RPA Mean the End of Outsourcing?Joseph Peters, Head of Digital Procurement Manila,A.P. Moller Maersk Group Elaine Kunkle, General Manager,Henkel Asia Pacific Services Centre Dr. Rey B. Fremista, Associate Director for Process Excellence Global Shared Services,VXI Global Holdings BV
2:10 pm - 2:50 pm Case study: How a Japanese Global Conglomerate Successfully Leverage its SSC in the Philippines as a Pilot Location for RPA and Replicate the Success Quickly GloballyJohn Ysmael O. Reyes, Director, RPA Global Process Excellence Lead, Finance Optimization Team,Japanese Global Conglomerate
· Defining the strategies to scale up the bot force regional/global
· Managing complexities of regulatory landscape and RPA implementation across boarders
· Lessons learned from the global roll-out of RPA roadmap
John Ysmael O. ReyesDirector, RPA Global Process Excellence Lead, Finance Optimization Team
Japanese Global Conglomerate
2:50 pm - 3:30 pm Panel Discussion: The Dark Side of Robotics: Avoiding the Common and Less Common MistakesAlvean Lee, Director of Core Platforms Engineering,A Global Financial Services Company Raymond Yulo, Process Excellence Manager,Google
According to the recent statistics, 30% of RPA implementations end up being unsuccessful. In this session, the panelists will cover some key implementation challenges and reasons for failure such as trying to automate the end-to-end process instead of starting simple, thinking solely of short-term gains and not investing in the future, putting people strategy later, etc, and discuss how to initiate actions to drive success.