20 - 21 March, 2019
The Peninsula Manila, Makati City, Metro Manila, Philippines

Pre-Conference Workshops – Tuesday 19 March 2019

9:00 am - 12:00 pm Workshop A: Getting Started: RPA Project Fundamentals

John Ysmael O. Reyes - Business Excellence & RPA Lead, Total
RPA holds tremendous promise for organisations that are looking for quick, viable results in cost savings and efficiencies. Join this workshop for a step-by-step RPA implementation guide covering benefits, risks, challenges and the essential checklist to ensure RPA project success.
Learning Outcomes:
  • Understanding the basics of RPA, its potential approaches and benefits
  • Planning a successful RPA pilot initiative: Outlining the proof of concept, testing the solution and analyzing results
  • Identifying risks associated with RPA and how they can be managed
  • Determining the operating model and overall technology architecture
  • Identifying the process and deciding between end-to-end integration or partial integration with RPA
  • Defining the vendor selection criteria and understanding the key differences of the common RPA solutions providers offerings
  • Weighing the pros and cons of outsourcing RPA vs. developing in-house RPA capabilities
  • Post RPA implementation: Monitoring and tracking the performance of your processes and vendors

John Ysmael O. Reyes

Business Excellence & RPA Lead

1:00 pm - 4:00 pm Workshop B: Improving Process Performance with RPA, Process Redesign and Lean Six Sigma

Ma Luisa N. Malapitan - Process Engineering and Automation Solutions Lead, AIG Manila Life and Retirement Operations Center
Without understanding your organisation’s processes clearly and choosing the right process to automate, successful business transformation will never be achieved with the narrow objective of automation alone. This workshop takes a closer look at how organisations can improve process robustness through optimising RPA implementation with process redesign and utilising Lean Six Sigma principles.
Learning outcomes:
  • Assessing your existing processes and specifying the desired process outcomes based on complexity, applications involved, technology and geographical location of process owners
  • Redesigning steps, roles, forms, business rules, and data models to lay a foundation for optimized RPA
  • Reengineering your core processes to simplify, optimise and reduce process waste
  • Uncovering potential failure modes of the process and developing suitable mitigation plans in order to improve process robustness
  • Comparing the different advantages to utilizing Six Sigma, Lean, Lean Six Sigma, Business Process Reengineering in RPA implementation

Ma Luisa N. Malapitan

Process Engineering and Automation Solutions Lead
AIG Manila Life and Retirement Operations Center