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How do we go from RPA to Cognitive?

How do we go from RPA to Cognitive?

This is a question on a lot of industries’ minds as they get to grips with RPA and look to the next phase of intelligent automation. What does cognitive mean and how should it be approached? What questions need to be asked and what steps should we take?

In this article we chat with Tilak Banerjee, Head of Shared Services, Conduent India and leading IA expert, on going cognitive. Tilak shares his experiences on what teams should do to prepare for cognitive, what questions they should ask and next steps to take. 

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Why improving process before automation is paramount for RPA success

Why improving process before automation is paramount for RPA success

If the goal is to redesign or improve a process, RPA alone can’t fix it.  

To create a successful automation strategy you need to go back to level zero to contemplate overall process improvement. In this content we explore why improving your processes before RPA implementation is paramount to its success. What strategies other leading practitioners have used and why RPA should be combined with desired changes in the business process. This is a major pitfall to avoid in the automation journey and time it was rectified.

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