20 - 21 March, 2019
The Peninsula Manila, Makati City, Metro Manila, Philippines

Ma Luisa N. Malapitan

Process Engineering and Automation Solutions Lead
AIG Manila Life and Retirement Operations Center

1:00 PM Workshop B: Improving Process Performance with RPA, Process Redesign and Lean Six Sigma

Without understanding your organisation’s processes clearly and choosing the right process to automate, successful business transformation will never be achieved with the narrow objective of automation alone. This workshop takes a closer look at how organisations can improve process robustness through optimising RPA implementation with process redesign and utilising Lean Six Sigma principles.
Learning outcomes:
  • Assessing your existing processes and specifying the desired process outcomes based on complexity, applications involved, technology and geographical location of process owners
  • Redesigning steps, roles, forms, business rules, and data models to lay a foundation for optimized RPA
  • Reengineering your core processes to simplify, optimise and reduce process waste
  • Uncovering potential failure modes of the process and developing suitable mitigation plans in order to improve process robustness
  • Comparing the different advantages to utilizing Six Sigma, Lean, Lean Six Sigma, Business Process Reengineering in RPA implementation

Check out the incredible speaker line-up to see who will be joining Ma Luisa.

Download The Latest Agenda